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Old 07-21-2010, 08:55 AM   #1
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Default Dirty SA (Service Advisor altering parts prices on Repair Orders)


I am a PM at a dealer running ADP web suite and it seems we have an issue of one of our SA's discounting parts prices before closing the RO. I am not familiar of the service end but I do know that access to "I" is denied on the service end as it should but my question is how is this being done. This has not been brought up to the SM yet but I would like as much information as possible.

Any comments or opinions are greatly welcomed, Thank you

Last edited by XDCX; 07-21-2010 at 09:08 AM. Reason: Added more detail to thread title
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