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Old 07-21-2010, 11:24 AM   #4
Join Date: Nov 2007
Posts: 14,869

Wow, FixedOpsGuy, that was an awesome response.

I had no idea there were that many ways a Service Advisor could manipulate pricing on a repair order. Very informative.

I also thought it was interesting you suggested that vseries should check to see if this involves more than just a single Service Advisor - it's possible the problem originates in his own department.

Thanks again for a great response - one of my main goals when I started this forum was to create a place where we could all learn from one another.
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