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Old 07-22-2010, 01:20 PM   #6
Join Date: Nov 2007
Posts: 14,869

Another interesting post - thanks FixedOpsGuy.

Your example reminds me of a Warranty Manager who would close-out old ROs and transfer the data to a new RO so she could keep her warranty schedule clean. Not surprisingly, she never had a claim that was over 30 days old.

The dealer couldn't figure out why his warranty receivables kept going up but the schedule was clean. A quick investigation determined the answer.
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