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Automotive Discussions Car People talking about the Car Business – This is the place where it happens |
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04-04-2009, 11:00 AM | #1 |
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Traffic Report
Anybody have any???
CJD dealers in the Burgh... most report little to no traffic for the month. I know it's early in the month but things around here a very quiet. |
04-04-2009, 12:09 PM | #2 |
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Compared to last Saturday, it's a morgue here..
I think this is the first Saturday I can remember eating lunch uninterrupted... |
04-04-2009, 12:30 PM | #3 |
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Web Page
I need some help. I have switched our Web Site from one that I really liked (AutoRevo)to the Chrysler sponsered Dealer.com. I have found it to be VERY slow to load and "clumsy" to move through. They keep telling me it's my computer, my perception, my..., but I hear the same from others. I would like to know how you find it. Thanks - Kitfox
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04-04-2009, 12:36 PM | #4 |
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Way quite out here on the west coast....we have had the good fortune or our Governor Arnold adding 1% to our sales tax state wide and double some of the DMV fees on April 1 (unfortunately it was not a April Fools joke),so this double whammy has put a damper on vehicle sales....they don't want to cancle any programs that could affect the illegal alien problem we have out here instead they want to add more taxes to the ones that did not cause our huge budget crisis out here, yep we have some great leadership out here......
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04-04-2009, 01:15 PM | #5 | |
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Oh yeah... It's Not Your Computer! |
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04-04-2009, 03:24 PM | #6 |
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8 out yesterday.....working on number 8 today....most used.
I sold my first Grand Caravan in 9 months today...can you believe they were at 4 other dealers and nobody mentioned lifetime warranty? Wow! We ended up around 150 with 50 new last month and this month starting out about the same... I did get to use the line "The feds are backing the warranty sir" today to my customer... All in all we cannot complain, hope it picks up for those others that are slow... |
04-05-2009, 10:31 AM | #7 | |
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Bottom line, you're not alone. There were several other dealers who commented that the new sites were slow and more of a step backward than forward. |
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04-05-2009, 10:36 AM | #8 | |
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I smiled when I read about your customer who went to four different dealerships and never heard anything about the Lifetime Warranty. I think that happens a lot when sales are down - salespeople become frustrated and the quality of their presentation suffers. Concerning your recent sales, do you attribute the results more to floor traffic or closing ratios? |
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04-05-2009, 11:16 AM | #9 |
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closing ratios are way down in fact....I am usually 1 of 3 believe it or not..mostly due to internet I think and perhaps because of me??
I am at 1 of 5 right now for the last 6 weeks or so with rare be-backs as opposed to my ratio being at 1 of 5 for awhile and then 5 be-backs in a row...know what I mean? floor traffic is up the last 2 weeks was wayyy down most of march. We have aggressive pricing and a high pack....that contributes to our numbers being up.... thanks |
04-06-2009, 10:52 AM | #10 | |
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Concerning the be-back customers, I'm convinced that's one of the primary reasons so many new salespeople get frustrated and quit selling cars. It seems like some of the nicest people in the world don't have an issue with lying to a car salesperson. They'll tell you what you want to hear and then you never see them again. I remember years ago a salty old GM told me "the lairs are buyers" - there's a lot of truth in those words. Thanks again for the update and I hope your month continues to be strong. |
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04-06-2009, 11:58 AM | #11 |
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Web Page
I have finaly spoken to someone at Dealer.Com that is willing to listen to the fact that the Chrysler sites are way too slow. They would like as much input as possible so please give me your opinions along with any details that you would like them to know. Kitfox
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04-06-2009, 12:44 PM | #12 | |
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I'll start a new thread concerning the Dealer.com websites and I'll include it as one of the items on my Blast FAX that I'll send to the Chrysler dealers this week. To the extent that Dealer.com is interested in improving their service, that's a good thing. I just hope they're ready for some criticism..... |
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04-08-2009, 06:22 AM | #13 |
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nonexsistant in the north ga area...
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04-08-2009, 06:43 AM | #14 |
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Rural North Texas is dead'er than a hammer.
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04-08-2009, 08:31 AM | #15 | |
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