I wanted to create a new thread based on this excerpt from an existing thread:
Quote:
Originally Posted by mryan55
Yes, a slippery slope indeed. Chrysler Service Contracts is still marketing directly to retail customers. It gets us in a trick bag when we sell a Zurich warranty and FCA is marketing their lifetime warranty to the customer 90 days after purchase. We end up with a lot of cancellations that we convert to the Chrysler Lifetime Max Care but at a much lower profit than the Zurich warranties we offer.
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In the old days Chrysler used to provide an option on the NVDR which indicated the customer was sold a non-Chrysler Service Contract. Chrysler agreed they would not solicit these customers but they would send out a disclosure letter to let the customer know the Service Contract was not factory backed. Is this still an option or not?