Go Back   DealershipForum.com > Domestic Franchises and Independent Dealers > Chrysler > Parts

Notices

Reply
 
Thread Tools Display Modes
Old 02-11-2008, 07:12 PM   #1
XDCX
Administrator
 
Join Date: Nov 2007
Posts: 14,869
Default Chrysler to begin using UPS for some shipments

In an effort to enhance Customer and Dealer satisfaction, Chrysler LLC announced that it will begin using UPS to ship certain back order parts directly to dealers.

Under the current system, if a part is not available at a dealer's "facing" depot the parts is shipped form the depot that has inventory to the depot that doesn't have inventory. Once the "facing" depot receives the part it is sent to the dealer with the dealer's regular parts order.

Under the new system, if the dealer's "facing" depot does not have the part, the part will be shipped directly to the dealer via UPS from the depot that has the part in inventory.

Chrysler expects to launch the new policy during the Second Quarter of 2008.
XDCX is offline   Reply With Quote
Old 03-05-2008, 04:02 PM   #2
bruce350
New Member
 
Join Date: Feb 2008
Posts: 25
Default

This is nothing new. I was the parts manager here at the dealership in 1988, and that was their policy back then. Either it came on the truck from the facing depot or it was shipped direct. If it were a stock order, then the slower route was used. If it were for a vehicle down, then they would ship overnight and you could be reimbursed for the special handling charges on the warranty claim.

What was old is new again. Kind of like bell bottoms.
bruce350 is offline   Reply With Quote
Old 03-05-2008, 07:44 PM   #3
XDCX
Administrator
 
Join Date: Nov 2007
Posts: 14,869
Default

Quote:
Originally Posted by bruce350 View Post
This is nothing new. I was the parts manager here at the dealership in 1988, and that was their policy back then. Either it came on the truck from the facing depot or it was shipped direct. If it were a stock order, then the slower route was used. If it were for a vehicle down, then they would ship overnight and you could be reimbursed for the special handling charges on the warranty claim.

What was old is new again. Kind of like bell bottoms.
I was wondering about that - it didn't seem like a new idea to me either.

It should be a nice improvement - even if it is just a recycled idea.
XDCX is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
How do you guys track ups? LJS Sales 7 02-12-2010 01:39 PM


All times are GMT -7. The time now is 03:01 AM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright DealershipForum.com - 2008 - 2016