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Old 05-20-2014, 12:50 PM   #16
zep33
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Yes, the bulletin came out on 5/9 about 14092 to order the parts for that one - part # 23228993
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Old 05-22-2014, 10:45 AM   #17
tnpartsguy
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Quote:
Originally Posted by TORGY View Post
why 2 different key blanks? Make them all the same and quit causing more hassle than there needs to be! It's already screwed up enough!
GM no longer owns the trade dress on Saturn, so they can't make a new logoed key, and the old part number doesn't have the centered hole, so they are using plain keys for Saturds and Pontiacs. The ones they ship for Saturns now have the flat shoulders, so no more grinding them down.
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Old 05-26-2014, 10:56 AM   #18
Megadraught
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To date, we have done about 110 switches with another 600 (yes I said 600) more on order. My way of doing it in the R&R system is as follows:
Call center makes the appointment for 12/24/14 (easier to track if they are all one date)
Add order to R&R and send on workbench.
when part arrives, delete original number from apt, and add new one as an order.
2062 to delete the original number and receive new number. (this way our automated system will contact the customer.)
I know its time consuming, but this way, there is no errors.

Oh and lastly, I have only one person in parts doing the ordering and receiving of those parts. Unfortunately, I volunteered myself
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Old 05-28-2014, 11:02 AM   #19
XDCX
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Quote:
Originally Posted by Megadraught View Post
To date, we have done about 110 switches with another 600 (yes I said 600) more on order. My way of doing it in the R&R system is as follows:
Call center makes the appointment for 12/24/14 (easier to track if they are all one date)
Add order to R&R and send on workbench.
when part arrives, delete original number from apt, and add new one as an order.
2062 to delete the original number and receive new number. (this way our automated system will contact the customer.)
I know its time consuming, but this way, there is no errors.
Thanks for sharing your process. While it does seem labor intensive I like the idea that it is error free.

Quote:
Originally Posted by Megadraught View Post
Oh and lastly, I have only one person in parts doing the ordering and receiving of those parts. Unfortunately, I volunteered myself
I bet that's the case at a lot of GM dealerships - the Parts Manager has added the task of securing the Ignition Switch Recall parts to their list of things to do because the process requires so much attention.

With 600 parts on order I'm guessing you're going to be busy for a long time.
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Old 05-29-2014, 04:42 AM   #20
zep33
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Yesterday, they announced they will be asking for ALL of the old parts back beginning 5/28. So there's an additional 10 million dollars or so in return shipping charges.
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Old 06-04-2014, 07:57 PM   #21
GMParts1984
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: roflolk::jjjjjjjjjjjj

Last edited by GMParts1984; 06-04-2014 at 08:00 PM. Reason: meant to start new thread
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