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Introductions Did you just join our community? Post here and introduce yourself where do you work and what do you do?

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Old 11-22-2011, 02:35 PM   #1
Joker
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Default New Guy Parts Manager from Kansas

Hello everyone! Parts Manager for a Buick/GMC (formerly Pontiac) dealership in Kansas. Been in the automotive dealership plane of existance for close to 20 years. Started changing oil, then apprenticed with a techinician, and wound up in parts. Looking forward to soaking up some good information.
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Old 11-22-2011, 07:37 PM   #2
XDCX
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Joker - Welcome to the forum - it's great to have a new member who posts an introduction.

The forum's been somewhat quiet lately but we have a lot of great members with a lot of experience.
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Old 11-23-2011, 08:51 AM   #3
Moparguy
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Welcome aboard. I have always had a love for Parts and Service. I hope that you will too. Good luck to you.
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Old 11-23-2011, 09:04 AM   #4
XDCX
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Default Where do all the Parts Managers come from?

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Originally Posted by Moparguy View Post
Welcome aboard. I have always had a love for Parts and Service. I hope that you will too. Good luck to you.
I concur - I think the people who really want to be successful in the retail car business need to know about all of the profit centers and I it's great we have Fixed Op members on the forum.

That said, I've often wondered how so many Parts Managers find DealershipForum? I've noticed lately that the majority of the non-Chrysler members who join the forum are Parts Managers.

How do they find the forum - is it something other than Google?
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Old 11-23-2011, 10:23 AM   #5
steve_biegler
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Maybe there is PARTOOGLE.
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Old 11-25-2011, 07:47 PM   #6
Moparguy
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Keep in mind. Sales may sell the first car or truck, but Service and Parts are what keep the customer coming back for the second and third and so on. A strong service and parts operation that is customer focused on solving problems will always pay for itself and then some over the years, yet most dealer principals and general managers will always side with the sales side of the street. Keep in mind, your service advisors will interact with as many as 10 times or more customers on a daily to day basis than your the average sales person. Check your phone logs and you will see that the phone rings 3-4 times more in service than in sales, and parts has a simular story. Service and Parts never seem to get the recognition that they deserve. Fixed ops is the unsung hero's of the dealership and yet the sales staff get the rewards of cash and trips from the home office. I am sorry to say this, but new car salesmen are lazy and overpaid.
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Old 11-29-2011, 11:33 AM   #7
XDCX
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Quote:
Originally Posted by Moparguy View Post
Keep in mind, your service advisors will interact with as many as 10 times or more customers on a daily to day basis than your the average sales person. Check your phone logs and you will see that the phone rings 3-4 times more in service than in sales, and parts has a simular story. Service and Parts never seem to get the recognition that they deserve. Fixed ops is the unsung hero's of the dealership and yet the sales staff get the rewards of cash and trips from the home office. I am sorry to say this, but new car salesmen are lazy and overpaid.
Great comments - especially the comparison between how many people a Service Adviser interacts with compared to a Salesperson.
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Old 06-04-2012, 11:47 AM   #8
HollyAnn
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Hi Kansas!

I'm across the boarder in Missouri. I consult for Joe Machens Nissan in Columbia. Looking forward to getting to know you (and everyone else on here too ).
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Old 06-04-2012, 03:10 PM   #9
79LilRedExpress
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Quote:
Originally Posted by HollyAnn View Post
Hi Kansas!

I'm across the boarder in Missouri. I consult for Joe Machens Nissan in Columbia. Looking forward to getting to know you (and everyone else on here too ).
Welcome to the Forum
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Old 06-04-2012, 04:23 PM   #10
XDCX
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Quote:
Originally Posted by HollyAnn View Post
Hi Kansas!

I'm across the boarder in Missouri. I consult for Joe Machens Nissan in Columbia. Looking forward to getting to know you (and everyone else on here too ).
Welcome to DealershipForum.

I just checked your website and noticed your store stocks almost 350 New Cars - that's pretty impressive. I'm guessing the Parts Department is pretty big too.

The forum's been a little quiet lately but there's a good group of people here and there are some really knowledgeable Parts Managers.

Thanks for joining the forum and feel free to post-up if you have any questions or comments.
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Old 06-05-2012, 05:20 AM   #11
The StraightShooter
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Quote:
Originally Posted by HollyAnn View Post
Hi Kansas!

I'm across the boarder in Missouri. I consult for Joe Machens Nissan in Columbia. Looking forward to getting to know you (and everyone else on here too ).

Welcome to the forum!
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Old 06-06-2012, 03:28 PM   #12
tnpartsguy
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Welcome Aboard!! Sorry, I've been away for a few days... switched DMS providers... they still don't have accounting working right, and I'm amazed that ANYONE could say they LIKE this system..... Another Dozen reams of Paper.
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