Go Back   DealershipForum.com > Domestic Franchises and Independent Dealers > General Motors > Parts

Notices

Reply
 
Thread Tools Display Modes
Old 04-06-2016, 09:14 AM   #1
Lowaird1964
New Member
 
Join Date: Apr 2014
Posts: 18
Default Warranty parts center returns GM (WPC)

Just curious where some of your dealerships are applying the .3 for the warranty parts center. We are a GM dealership and this is when gm want to "inspect" a warranty part and we (at least at my dealership) get stuck doing all the shipping and paperwork. My accounting dept is currently applying this .3 which is approx. $35 to the 680 account. Does this sound correct? Any help would be appreciated
Lowaird1964 is offline   Reply With Quote
Old 04-06-2016, 10:59 AM   #2
tnpartsguy
Senior Member
 
Join Date: Jul 2010
Posts: 500
Default

680

I would prefer 687, but the controller said 680
tnpartsguy is offline   Reply With Quote
Old 04-25-2016, 09:14 AM   #3
TORGY
Senior Member
 
Join Date: Oct 2012
Posts: 119
Default

well I do it a little differently. I make up an actual parts counter invoice for customer "GM Warranty Parts Center", with $0 cost and the sales price of $28.19 which is based off from our current warranty labor rate. I also put the R.O. number and transaction number on the invoice. I then have our warranty clerk submit for the .3 hrs. When we receive the credit from GM it gets posted back to that invoice as a retail sale.
TORGY is offline   Reply With Quote
Old 08-25-2016, 06:45 PM   #4
Lowaird1964
New Member
 
Join Date: Apr 2014
Posts: 18
Default

Quote:
Originally Posted by TORGY View Post
well I do it a little differently. I make up an actual parts counter invoice for customer "GM Warranty Parts Center", with $0 cost and the sales price of $28.19 which is based off from our current warranty labor rate. I also put the R.O. number and transaction number on the invoice. I then have our warranty clerk submit for the .3 hrs. When we receive the credit from GM it gets posted back to that invoice as a retail sale.

Torgy just curious what other things you invoice on counter slips. I'm just trying to get together some ideas together before I go to my controller. How about radio cluster handling, the $25 we get and the extra .2 we receive for exchanges. I like your ideas, I just don't know if they would go for it.
Lowaird1964 is offline   Reply With Quote
Old 12-08-2016, 02:49 PM   #5
TORGY
Senior Member
 
Join Date: Oct 2012
Posts: 119
Default

we do the same for the radio and cluster exchanges
TORGY is offline   Reply With Quote
Old 12-29-2016, 09:29 AM   #6
PPIERCE
New Member
 
Join Date: Dec 2016
Posts: 3
Default Need help please...

what is the option 2 (terminated plan) used for? We just bought a Chevy Dealership and I was told we could do a 1 time buy/sell for as many parts as I want to send back....is this true?? Any direction would be helpful...
PPIERCE is offline   Reply With Quote
Old 01-02-2017, 02:48 PM   #7
TORGY
Senior Member
 
Join Date: Oct 2012
Posts: 119
Default

we have been through a few purchases of other dealerships in past years. The new owner usually has the opportunity to do a one time return for their inventory as long as the part numbers are current.
I believe this has changed since RIM was put into place.
I found some information on pages 24 & 25 in the policy and procedure manual.
TORGY is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Warranty Parts at Retail rate bbdrew Parts 23 02-12-2018 06:30 AM
Parts warranty return question Lowaird1964 Parts 4 05-08-2014 10:45 AM
Wpc return core reimbursement Deniset Parts 3 09-17-2012 12:22 PM
Parts Warranty claims (Mopar Claim) FixedOpsGuy Service 4 07-17-2010 02:25 PM


All times are GMT -7. The time now is 06:26 AM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Copyright DealershipForum.com - 2008 - 2016