Go Back   DealershipForum.com > Domestic Franchises and Independent Dealers > Chrysler > Sales

Notices

Reply
 
Thread Tools Display Modes
Old 09-30-2010, 03:48 PM   #1
gingersnap
Senior Member
 
Join Date: May 2009
Posts: 260
Default Fenkell Repair Facility - Repair Status Damage Report

Speaking of delays and I know I am not the only one still waiting for a WRANGLER RUBICON that has been paid for a long long time ago. They Promised me last Friday be here by Tuesday but they did not tell me which one. Now it reads Repair Status Damage Report Fenkell Repair facility. I have it sold to a dealer friend of mine that owns 2 Ford Stores. He is just laughing up a storm thank God he understands and yes I am making MONEY on him.
gingersnap is offline   Reply With Quote
Old 10-01-2010, 01:02 AM   #2
XDCX
Administrator
 
Join Date: Nov 2007
Posts: 14,855
Default

Quote:
Originally Posted by gingersnap View Post
Now it reads Repair Status Damage Report Fenkell Repair facility.
I'm not familiar with the Fenkell Repair Facility - are they fixing plant damage or transit damage?
XDCX is offline   Reply With Quote
Old 10-01-2010, 06:42 AM   #3
gingersnap
Senior Member
 
Join Date: May 2009
Posts: 260
Default

Nobody seems to know.
gingersnap is offline   Reply With Quote
Old 10-01-2010, 09:13 AM   #4
XDCX
Administrator
 
Join Date: Nov 2007
Posts: 14,855
Default

Quote:
Originally Posted by gingersnap View Post
Nobody seems to know.
Here's a thread from the Challengerforumz that discusses the "Fenkell Repair Status" notification - click here

The second post in the thread has a link to the Fenkell website and one of the services they offer is in-transit repair for the Detroit OEMS.

In the case of the thread on the Challengerforumz it appears a vehicle was damaged while it was being transported to an off-sight location to have a ground effects package installed. The damage was so extensive Chrysler refused to ship the car and built a new vehicle as a replacement.

In your situation it might be a good idea to contact Fenkell directly - someone there must know what's going on with your Rubicon.
XDCX is offline   Reply With Quote
Old 10-01-2010, 09:36 AM   #5
gingersnap
Senior Member
 
Join Date: May 2009
Posts: 260
Default

thanks your the best. Distribution knows nothing either logistics knows nothing. I do no one thing D.M. tired of ME.
gingersnap is offline   Reply With Quote
Old 10-01-2010, 09:46 AM   #6
XDCX
Administrator
 
Join Date: Nov 2007
Posts: 14,855
Default

Quote:
Originally Posted by gingersnap View Post
thanks your the best. Distribution knows nothing either logistics knows nothing. I do no one thing D.M. tired of ME.
No problem - hopefully the people at Fenkell will have some answers.

I think I'll create a new thread so Google can index this topic and hopefully any of our members who have had experience with the Fenkell Repair Facility can chime in with their experience.
XDCX is offline   Reply With Quote
Old 10-01-2010, 09:51 AM   #7
XDCX
Administrator
 
Join Date: Nov 2007
Posts: 14,855
Default Fenkell Repair Facility - Repair Status Damage Report

I wanted to create a new thread for the Fenkell Repair Facility that Chrysler uses to repair damaged vehicles.

Does anyone have any experience with vehicles that enter this process? Does the repair process take long and are you provided with an ETA for the repairs to be completed?
XDCX is offline   Reply With Quote
Old 10-01-2010, 09:56 AM   #8
XDCX
Administrator
 
Join Date: Nov 2007
Posts: 14,855
Default

Here's the link for Fenkell's In-Transit Repair program - click here
XDCX is offline   Reply With Quote
Old 10-01-2010, 01:16 PM   #9
gingersnap
Senior Member
 
Join Date: May 2009
Posts: 260
Default

Thanks i just emailed them to see if they could help me. I paid for this Jeep on 8-16-10
gingersnap is offline   Reply With Quote
Old 10-01-2010, 01:41 PM   #10
LJS
Senior Member
 
Join Date: May 2009
Posts: 291
Default

Heck, I have a Challenger that I paid for on 8-11-10 and it was just loaded on to the rail yesterday. Sold order of course. I've been bugging the DM about it to no avail of course.
LJS is offline   Reply With Quote
Old 10-06-2010, 12:54 PM   #11
XDCX
Administrator
 
Join Date: Nov 2007
Posts: 14,855
Default

Quote:
Originally Posted by gingersnap View Post
Thanks i just emailed them to see if they could help me. I paid for this Jeep on 8-16-10
I was wondering - did the people from the Fenkell Repair Facility ever respond to your e-mail?
XDCX is offline   Reply With Quote
Old 10-06-2010, 01:13 PM   #12
gingersnap
Senior Member
 
Join Date: May 2009
Posts: 260
Default

No they did not and it is still sitting there. How long should it take to change a battery? That is what they say is wrong.
gingersnap is offline   Reply With Quote
Old 10-06-2010, 01:23 PM   #13
steve_biegler
Senior Member
 
Join Date: May 2010
Posts: 1,403
Default

Quote:
Originally Posted by gingersnap View Post
No they did not and it is still sitting there. How long should it take to change a battery? That is what they say is wrong.
Depends on if its a union shop!
steve_biegler is offline   Reply With Quote
Old 10-06-2010, 02:41 PM   #14
XDCX
Administrator
 
Join Date: Nov 2007
Posts: 14,855
Default

Quote:
Originally Posted by gingersnap View Post
No they did not and it is still sitting there. How long should it take to change a battery? That is what they say is wrong.
Wow, that's frustrating on both counts.

You wouldn't think it would be that hard to have someone at Fenkell respond to dealer e-mails and you'd think there'd be a more efficient process to swap a battery out of a vehicle while it's in-transit.

Maybe Chrysler can deploy some of their SGS inspectors to see if the vendors are meeting their standards.
XDCX is offline   Reply With Quote
Old 10-07-2010, 05:36 AM   #15
gingersnap
Senior Member
 
Join Date: May 2009
Posts: 260
Default

xdcx, My thoughts exactly. Our DM's won't even take or return calls now.
gingersnap is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Consumer Credit Repair Services XDCX Automotive Discussions 5 07-18-2011 11:35 AM
Dirty SA (Service Advisor altering parts prices on Repair Orders) vseries Automotive Discussions 5 07-22-2010 12:20 PM
Hail Damage ssdd Sales 20 05-25-2010 11:53 AM


All times are GMT -7. The time now is 12:45 AM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Copyright DealershipForum.com - 2008 - 2016