Warranty parts center returns GM (WPC)

Lowaird1964 · 04-06-2016, 09:14 AM

Just curious where some of your dealerships are applying the .3 for the warranty parts center. We are a GM dealership and this is when gm want to "inspect" a warranty part and we (at least at my dealership) get stuck doing all the shipping and paperwork. My accounting dept is currently applying this .3 which is approx. $35 to the 680 account. Does this sound correct? Any help would be appreciated

tnpartsguy · 04-06-2016, 10:59 AM

680

I would prefer 687, but the controller said 680

TORGY · 04-25-2016, 09:14 AM

well I do it a little differently. I make up an actual parts counter invoice for customer "GM Warranty Parts Center", with $0 cost and the sales price of $28.19 which is based off from our current warranty labor rate. I also put the R.O. number and transaction number on the invoice. I then have our warranty clerk submit for the .3 hrs. When we receive the credit from GM it gets posted back to that invoice as a retail sale.

Lowaird1964 · 08-25-2016, 06:45 PM

Quote:

Originally Posted by TORGY

well I do it a little differently. I make up an actual parts counter invoice for customer "GM Warranty Parts Center", with $0 cost and the sales price of $28.19 which is based off from our current warranty labor rate. I also put the R.O. number and transaction number on the invoice. I then have our warranty clerk submit for the .3 hrs. When we receive the credit from GM it gets posted back to that invoice as a retail sale.

Torgy just curious what other things you invoice on counter slips. I'm just trying to get together some ideas together before I go to my controller. How about radio cluster handling, the $25 we get and the extra .2 we receive for exchanges. I like your ideas, I just don't know if they would go for it.

TORGY · 12-08-2016, 02:49 PM

we do the same for the radio and cluster exchanges

PPIERCE · 12-29-2016, 09:29 AM

what is the option 2 (terminated plan) used for? We just bought a Chevy Dealership and I was told we could do a 1 time buy/sell for as many parts as I want to send back....is this true?? Any direction would be helpful...

TORGY · 01-02-2017, 02:48 PM

we have been through a few purchases of other dealerships in past years. The new owner usually has the opportunity to do a one time return for their inventory as long as the part numbers are current.
I believe this has changed since RIM was put into place.
I found some information on pages 24 & 25 in the policy and procedure manual.

04-06-2016, 09:14 AM	#1
Lowaird1964 New Member Join Date: Apr 2014 Posts: 18	Warranty parts center returns GM (WPC) Just curious where some of your dealerships are applying the .3 for the warranty parts center. We are a GM dealership and this is when gm want to "inspect" a warranty part and we (at least at my dealership) get stuck doing all the shipping and paperwork. My accounting dept is currently applying this .3 which is approx. $35 to the 680 account. Does this sound correct? Any help would be appreciated

12-29-2016, 09:29 AM	#6
PPIERCE New Member Join Date: Dec 2016 Posts: 3	Need help please... what is the option 2 (terminated plan) used for? We just bought a Chevy Dealership and I was told we could do a 1 time buy/sell for as many parts as I want to send back....is this true?? Any direction would be helpful...

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04-06-2016, 10:59 AM	#2
tnpartsguy Senior Member Join Date: Jul 2010 Posts: 506	680 I would prefer 687, but the controller said 680

04-25-2016, 09:14 AM	#3
TORGY Senior Member Join Date: Oct 2012 Posts: 122	well I do it a little differently. I make up an actual parts counter invoice for customer "GM Warranty Parts Center", with $0 cost and the sales price of $28.19 which is based off from our current warranty labor rate. I also put the R.O. number and transaction number on the invoice. I then have our warranty clerk submit for the .3 hrs. When we receive the credit from GM it gets posted back to that invoice as a retail sale.

12-08-2016, 02:49 PM	#5
TORGY Senior Member Join Date: Oct 2012 Posts: 122	we do the same for the radio and cluster exchanges

01-02-2017, 02:48 PM	#7
TORGY Senior Member Join Date: Oct 2012 Posts: 122	we have been through a few purchases of other dealerships in past years. The new owner usually has the opportunity to do a one time return for their inventory as long as the part numbers are current. I believe this has changed since RIM was put into place. I found some information on pages 24 & 25 in the policy and procedure manual.