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12-14-2008, 03:08 PM | #1 |
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Service Contract Cancellations
I've read that some dealerships are experiencing an increased rate of Service Contract cancellations and chargebacks.
The theory is that an increase in repossessions and customers "scraping" for cash has caused the number of Service Contract cancellations to spike. Is this just an isolated example or do you think that all dealerships are getting hit with increased Service Contract chargebacks? |
12-14-2008, 04:40 PM | #2 |
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Last months 50% Off mailer surely didn't help this situation. By chance our owners daughter got the new mailer that Press mentioned few weeks back. 35% Off & the Garmin this time.
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12-14-2008, 05:22 PM | #3 |
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I thought Press said he was going to kill the Service Contract mailing and come-up with a new plan that allowed the dealer's to participate in the profits? It was one of the first things he covered before he started one of his Conference Calls.
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12-14-2008, 06:18 PM | #4 |
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Same conversation I'm referencing... just wasn't surprised it didn't tie in dealership. Isn't that sad... so use to get'n screw'd... we just expect & accept.
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12-15-2008, 12:07 AM | #5 | |
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Quote:
Press knows that Toyota would never pull a stunt like that on their dealers, but at Chrysler no one is really seems surprised. If Press really didn't know about round one, he HAS to know about round two - why is the Factory still trying to undercut their dealers? |
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12-15-2008, 07:15 PM | #6 |
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I think every Chrysler loyalist here should worship BMW instead. Doesn't seem to be too many problem with dealer / factory relations with them.
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12-16-2008, 12:00 AM | #7 | |
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Quote:
My greatest hope before Bob Eaton came to Chrysler and screwed everything up was that Bob Lutz would succeed Lee Iacocca and Lutz would form a partnership with BMW. Instead we got Eaton, Daimler and Cerberus. It's like reading a book where each chapter just keeps getting worse and worse. |
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