good change
No, this is a good change.
We stay on top of the SUB's, good way to get some time on a slow week.
The service lead respondse time was a huge pain in the ass. I'm glad to see it gone. Most of the leads were worthless anyway....someone got their oil changed on Monday and you were supposed to scold them for not doing a rotate....or an air filter.....or a cabin filter that may or may not exist....
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