Thread: Wiadvisor
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Old 11-05-2012, 08:29 PM   #7
Mopar1979
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Join Date: Nov 2012
Posts: 3
Default Exciting

This a great addition to the service write-up. It is not a diagnostic tool, advisors will not/should not be doing diag. on the drive. Advisors will have first knowledge that there are software updates available an can add those to the repair order. Plenty of times have I seen 2,3,4,5, or even 6 updates on a vehicle as much as 1.2hrs. added to a repair order that could have been done at the last visit that was over looked by a tech. Advisors that have missed required services, recalls, RRT'S, vehicles leaving with incorrect tire pressures, inaccurate pricing. This addition is HUGE we need to embrace it and take advantage of it. Dealers are expected to be above all the competition and this is a tool to help us!
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