This doesn't happen very often, but I had a customer contact the forum indicating that her husband's 2005 Dodge Ram Power Wagon has been down for over a month waiting for a steering gear box. Her family has incurred over $1,000 in rental car bills and the dealer says they have no idea when the part will come in.
Can one of our parts experts offer some help/advice in the name of Good Karma?
Here's the part number:
RL121986AG
As a side note, the customer found the forum based on a Google Search which linked her to this thread -
click here (The irony is the part that was on back order in both cases was the power steering gear box.)