Quote:
Originally Posted by 79LilRedExpress
SIXTH
Maybe it's recalls that have (a) no parts available, or,(b) a high skill level necessary to perform the task when training is not yet available in the area for tech's to achieve the skill level needed, or maybe (c) dealers don't want to do them all at one time because they take so long and pay so little. OR... ALL OF THE ABOVE
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Great comment.
I heard from one of our members via PM that the GM Ignition Switch Recall only provides the dealership about 78 cents of Gross Profit per repair.
Being forced to deal with a lot of customers and not making any money as a result of those efforts could be taking a toll on Service Advisors and Technicians.