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KNGMPARTS · 08-01-2017, 02:17 PM

I have never posted on here, but have read a lot and got some good insight on things. Now I have a question for you all, How are you coping with this GM Parts direct. I know it has been around awhile, but it seems almost every 3rd customer we are dealing with is asking for part#s, so they can go online and buy there. I have refused to give out numbers over the retail counter or phone, and people get really aggressive with us. They think because it says"GM" we have something to do with it. I am wondering how you guys are handling these situations, and how are we supposed to compete when GM Parts direct is selling parts for around 10% over.

08-01-2017, 02:17 PM	#1
KNGMPARTS New Member Join Date: Apr 2015 Posts: 4	GM Parts direct!!!!!!!! I have never posted on here, but have read a lot and got some good insight on things. Now I have a question for you all, How are you coping with this GM Parts direct. I know it has been around awhile, but it seems almost every 3rd customer we are dealing with is asking for part#s, so they can go online and buy there. I have refused to give out numbers over the retail counter or phone, and people get really aggressive with us. They think because it says"GM" we have something to do with it. I am wondering how you guys are handling these situations, and how are we supposed to compete when GM Parts direct is selling parts for around 10% over.