View Single Post
Old 05-08-2014, 10:57 AM   #2
tnpartsguy
Senior Member
 
Join Date: Jul 2010
Posts: 506
Default

the FOD here wants to do that, but I'm against it (I'm a PM btw, but I've been a FOD before, just for background).

My main reason is simple, sometimes your tech's NEED to walk around, and I've actually helped a tech figure out an issue when we are looking up parts for a job, because he got away from his stall and the shop noise to actually THINK through the issue.

Secondary reasons are many - biggests ones are Service Advisors that are so afraid someone will 'steal' their jobs, that they write RO's instead of setting appointments....we pull the parts and they ......SIT....and sit...

Not enough parts employees now....(last month we sold over $225k with only 2 counter guys and me). Having enough trouble now trying to get things done in parts.
tnpartsguy is offline   Reply With Quote