Quote:
Originally Posted by Txflyer
What I thought was going to be an easy transaction turned out to be a HORRIBLE experience with a particular Ft. Worth Subaru dealer (the only one). I showed up to sign up/pick up the car and was greeted with the old "we can't do that" routine after everything had been agreed upon 2 days before. Needless to say I was beyond pissed!!!
I left and drove to Arlington to Bob Moore Subaru, where I was treated like a customer should be treated. They dealt with me fairly, quickly and without any BS. I would HIGHLY recommend them, and recommend staying far away from the Ft. Worth Subaru dealer.
Now have a 2013 Outback 2.5 Limited sitting in the garage.
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Sorry to hear you had a bad experience with your first Subaru dealer but at least you were able to find a good Subaru Dealer, Bob Moore Subaru, and get the vehicle you wanted.
Based on your experience with the Subaru Dealer in Fort Worth I guess it's clear that all of the "old school" sales tactics are not dead yet.