we try to keep the sale by discounting our retail by 15%, and let the that were not as large as these other dealerships, and do not purchase in the volumes that these other dealerships do, so we can not discount as much as they can. Surprisingly we do tend to get the sale about 40% of the time. I may also guilt them a little by letting them know that buying from us is supporting local business, which is very important in a smaller community. But for those people who are just being jerks about getting the part number I just give them a quote number and tell them that if they need to pick the part up or order it from us just bring in the quote number and we can order up their items after they pay for them.
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