I watched episode 1 last night. That lot is an explosion waiting to happen. The whole sales force were a bunch of tools. That included the sales manager. I could not believe the owner allowed this kind of garbage to happen. He deserves to fail. I'm willing to bet the staff decided to go with the flow until Tom left, so he thought he made a difference. Then they went to same old ways. Owner than gave show bull**** numbers for show follow up to look good.
I hope the next episode features a dealership that truly needs/wants to change. Otherwise they lose me as a viewer
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