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Originally Posted by XDCX
That's awesome - thanks for the update.
It was really interesting to hear that you've seen an increased product take rate with lease deliveries. I know it's often preached that F&I should "Present 100% of the product 100% of the time" but we know in the real world that doesn't always happen.
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Exactly -- the Docupad requires the menu to be loaded to complete any other delivery paperwork -- so if there is no way around it, you might as well present everything completely and see what happens.
We have had some snafus because for so long we offered so little product on leases that we are running into selling lease wear and tear policies that aren't acceptable by Ally and US Bank. Whoops! Both Ally and USB only accept their own lease wear/tear policies, not any third party ones.